Three winter jackets arranged in a flat lay on a dark textured background with pinecones and evergreen branches. The left jacket is olive green with a light beige hood lining, the right upper jacket is black, and the right lower jacket is dark gray fleece.

Customer care

Monday to Friday, 9:00 to 18:00 UK time

Contact Us

At Haamashiach, we’re here to help. Whether you have a question about an order, a product, delivery or a return, our customer care team will be glad to assist you.

Our Company

Haamashiach is a trading name of Brand Origin UK Ltd
Registered in England and Wales, company number 13429867
518/522 Brixton Road
London, SW9 8EN
United Kingdom

How to reach us

  • Email: support@haamashiach.com
  • Phone: +44 7520 689267
  • Or use the contact form below — we’ll get back to you.

Email is our preferred contact channel. We aim to respond to all enquiries within 24–48 business hours.

Business Hours

Monday to Friday: 9:00 AM – 6:00 PM (UK time)
Closed on weekends and UK public holidays.

Where we ship

We ship to four countries: the United Kingdom, Canada, Australia and New Zealand. Shipping is free to all four destinations — there are no delivery charges at checkout. We do not currently ship anywhere else.

Orders & Delivery

Orders are prepared and dispatched within 2 to 5 business days. Total estimated delivery is 9–16 business days to the United Kingdom and Canada, and 9–17 business days to Australia and New Zealand. For help with an existing order, please include your order number so we can assist you faster. Full details are in our Shipping Policy and our FAQ.

Returns & Refunds

You have 30 days from delivery to request a return. The fastest way is our self-serve tool — Request a Return — or email support@haamashiach.com with your order number. The customer covers return shipping unless the item arrived damaged or incorrect. Full details are in our Refund Policy.

Follow us

Pinterest: pinterest.com/haamashiach
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